FAQ

Lodging :

  • Can I arrive at the Hotel at any time of the day or night?
    - Yes, the reception is open 24 hours a day.
  • At what time will my room be available, and at what time must I check out?
    - Rooms are available at 4:00 pm. and check out is at 12:00pm.
  • Is there somewhere that we can change if we want to stay later on the day of our departure?
    - Yes, we offer you the use of changing rooms and a left luggage service.

Restaurant :

  • Until what time can we order food from the restaurant?
    - Until 9:30 pm., but you may order a meal if you think that you will be arriving later. (You must reserve before 10:00pm).
  • Is the restaurant open to non-guests?
    - Yes reservation recommended.
  • Do you offer picnics to take out?
    - Yes, they should be ordered from reception, 24 hours in advance.

Other questions :

  • What services does the Hotel offer?
    - 2 saunas
    - 1 fitness centre
    - 1 heated outdoor pool
    - 2 billiard tables (charged extra)
    - 1 children’s club (from 4 to12 years old)
    - baby-sitting for children under 4 (at extra charge)
    - massage (charged extra, reservation required)
    - Hotel shuttle (depending on availability).
  • Do you have an internet terminal?
    - Yes, and there is also Wi Fi access throughout the Hotel: cards are available for purchase at reception
  • Can I bring a dog?
    - Yes, this is a paying service.
  • Do you have covered parking?
    - Yes, this is a paying service.
  • Do you have safes?
    - Yes, at Hotel reception (free service).
  • Do you offer rooms for persons with reduced mobility?
    - Yes, we offer 3 specially adapted rooms which have elevator access.
  • Is your Hotel open all year round?
    - No, it is only open during the winter and summer seasons.
    - For the winter season, it is open from mid-December until mid-April; for the summer season it is open from the end of June until the end of August. However the Hotel may be reserved for conferences during the inter-season periods.

_ Comments : Please do not hesitate to make comments or send us your questions!

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